Privacy Policy

Introduction

Sarconeigh Car Rental ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or rental inquiry
• Contact us through our website or customer service
• Subscribe to our newsletter or marketing communications
• Complete surveys or provide feedback
• Register for an account on our website

This personal information may include:

• Name and contact information (email address, phone number, postal address)
• Driver's license information
• Payment information (credit card details, billing address)
• Age and date of birth
• Emergency contact information
• Rental preferences and history

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Device information (device type, operating system)
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To process reservations, provide rental services, and manage your account
• Communication: To respond to your inquiries, provide customer support, and send important service-related communications
• Marketing: To send promotional materials and special offers (with your consent)
• Improvement: To analyze website usage and improve our services and website functionality
• Legal Compliance: To comply with legal obligations and protect our rights and interests
• Safety and Security: To ensure the safety and security of our vehicles, customers, and operations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Insurance companies
• Vehicle maintenance and repair services
• Marketing and advertising partners
• Technology service providers

Legal Requirements

We may disclose your information when required by law or in response to valid legal requests, including:

• Court orders or subpoenas
• Law enforcement investigations
• Protection of our rights, property, or safety
• Prevention of fraud or other illegal activities

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing systems
• Regular data backups and recovery procedures

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information about our use of cookies, please see our Cookie Policy.

Your Rights and Choices

Under applicable data protection laws, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information for certain purposes
• Withdraw Consent: Withdraw your consent for marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that may affect retention periods include:

• Legal and regulatory requirements
• Business needs and operational requirements
• Dispute resolution and legal proceedings
• Customer account maintenance

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: